ORDERING TERMS & CONDITIONS
Shipping, Payment, Delivery Times
Please read carefully. By using this site, you signify your acceptance of these terms. If you do not agree with any of the below Terms and Conditions, do not use this site.
Puroserve, S.A., reserves the right, at any time, to modify, alter, or update these Terms and Conditions, and you agree to be bound by such modifications, alterations, or updates.
SHIPPING TERMS & CONDITIONS
We ship all items FOB Puroserve S.A., Sarchi, Costa Rica. Customs duties and other incidental charges are the responsibility of the customer.
SHIPPING METHOD & TIME
We ship worldwide via Air Mail. Approximate delivery times are shown below.
To United States and most international destinations:
2-3 weeks, shipping and including routine Customs & (in USA) FDA inspections.
SHIPPING CHARGES
For shipments up to:
$17.00US Order total: $5.47US
$37.00US Order total: $7.77US
$77.00US Order total: $8.77US
$177.00US Order total: $11.77US
Over $177.00US Order total: FREE shipping!
SHIPPING SCHEDULE
We usually ship within 1-2 business days (Mon-Fri) after credit card approval.
PAYMENT TERMS
Buying your cigars from us is safe, quick, and easy.
You can pay in US dollars, using:
Visa, MasterCard and American Express credit cards
We do NOT accept payment via PayPal at this time.
When your purchase has been approved, you will receive an E-mail from our credit card service company, advising you your account has been charged with the amount of purchase, on behalf of Puroserve S.A.
NOTE: Your credit card statement will show (typically) an additional cost of approximately 2% more than the cost of the purchases. This is because
1. Your bank will collect their "foreign fee" service charge (typically $1.00US) for purchases outside your country.
2. The fluctuating $US/Euro exchange rate can (typically) be up to another 1% of the purchase price.
NOTE: Shipments are subject to laws and restrictions of destination countries. Payment of all extra fees (Customs duties, etc.) are the responsibility of the customer.
GUARANTEE DISCLAIMER
Tabacos de la Cordillera certifies that all our cigars are made from the highest quality tobacco, grown naturally on our farm in Puriscal, Costa Rica, exclusively from genetically pure pre-Embargo, ancestral Cuban-derived seeds. All cigars undergo the strictest quality- and
pest-control procedures, are aged and stored under correct temperature and humidity conditions, and are shipped to you in excellent condition.
Beyond that, Tabacos de la Cordillera and Puroserve, S. A. can not offer an exchange or money-back guarantee on our cigars, because:
* We cannot guarantee our cigars will suit your particular palate; and
* We cannot control the conditions our product is subjected to, either during or after shipment.
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